Under the High Patronage of the President of the Italian Republic

General Information

Milan

Milan is the second largest city in Italy, after Rome. Its urban center has 1.3 million and its metropolitan over 7 million inhabitants. It is one of the heaviest populated areas in Europe.

Currency

The official currency in Italy is the Euro.

Exchange

Major credit cards are accepted in most hotels, shops and restaurants. Automatic changing and cash dispensing machines linked to international networks are also widely available.

Official Language

The official language is Italian. English and French are widely spoken.

Climate

Italy’s climate is predominantly Mediterranean: Alpine in the far north; hot and dry in the south. Milan has a temperate climate with hot, humid summers and cold, foggy winters.

From March through April temperatures range from 6 to 18 degrees. From October through November they range from 6 to 17 degrees.

Current Local Time

The current time in Italy is CEST (Central European Summer Time) in the summer and CET (Central European Time) in winter, like in Spain and France.

Electricity and Plugs

The majority of the plugs in Italy are “Type L” (Italian socket type) with three prongs. However, it is also possible to find the “Type C” (Europlug), both with a voltage of 220V.

If you’re travelling from the UK, the US, Canada, Australia or New Zealand, you’ll need a travel plug adaptor. You can either purchase one before you leave or you can ask to borrow one at your hotel.

Healthcare System

EU member state citizens have access to the European Health Insurance Card (EHIC). This card, which is free, will enable you to have access to Italian healthcare at a reduced cost or sometimes for free. For those from the United States, Canada, Australia or any country outside the European Union, it is not obligatory to get health insurance to travel to Italy. Nevertheless, we recommend buying some type of travel insurance before your trip since healthcare can sometimes be expensive.

In cases of emergency, health assistance is guaranteed for all foreigners. Hospital emergency wards provide care in cases of urgency and emergency. Precedence is given to patients according to the gravity of their condition rather than to order of arrival. First aid is free for all emergency situations. For cases that are not urgent, patients are required to pay for a ticket. The following useful numbers are for health emergencies:

118 Emergenza (Emergency)
This is a public emergency health service that is active 24 hours a day, throughout the whole year. In situations of urgency or emergency, it guarantees the immediate dispatch of health assistance vehicles.

02.34567 Guardia medica (Medical Guard)
Guardia medica (Medical Guard). Can be contacted in cases of urgency during the night-time hours, holidays and days leading up to holidays. A medical doctor receives calls and carries out an initial consultation and analysis of the problem, provides advice on action to take and then makes a house visit if necessary.

800.801185 Farmacie (Pharmacies)
Information on pharmacies. “Your online pharmacist 24 hours a day” is a toll-free number that provides information on pharmacy shift times.

Security

Video surveillance and constant local police presence. Security in Milan is carried out with the use of new technologies and the commitment of the police forces. The following are numbers to call in case of emergency:

113 Polizia (Police)
112 Carabinieri (Alternate Police force)
117 Guardia di Finanza (Financial Police)
02.02.08 Polizia Locale (Municipal Police)
02.62261 Questura (Police Headquarters)

1518 Polstrada
800.3116 Aci Soccorso Stradale (Road Assistance) Milan

118 Ambulance
115 Fire brigade
02.8940.6035 First Aid Croce Verde
02.34567 24-hour medical assistance

Smoking

The Italian law, in accordance with Regulations in force in the majority of European Countries and the USA, does not allow smoking in any public transportation or in any closed public areas. (Some restaurants, bars may have a designated smoking area).